Questions:
How can I tell if my windshield can be repaired, verses being replaced?
How long will it take to repair my windshield?
Will rock chip repair work on side and rear glass as well?
Will I be able to see the repair once it is finished?
It's only a small crack. Can I wait to have it repaired?
What do I do if I have a problem after a replacement?
How long should I wait before getting my vehicle wet after a window replacement?
How long does it take to replace my windshield?
Will Lake City Glass bill my insurance for me?
If I need a door glass, back glass replaced or other autoglass, can you do that?
How do I set up an appointment for a window replacement, if I am using insurance?
How long should my vehicle sit after a replacement?
Why do I need a certified technician?
What's the difference between glass in a windshield and other window glass?

 Answers:

No, only windshields are of laminated safety glass, side and rear windows are made of single strength safety glass and normally will shatter when struck with a stone or pebble.

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Will I be able to see the repair once it is finished?

Yes, if you look close you will see slight imperfections in the glass where the break once was. The repair will be more transparent and easier to see through.

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What do I do if I have a problem after a replacement?

We at Lake City Glass Ltd. Specialize in customer service! Our goal is your complete satisfaction. In the event you have a problem with a replacement, please contact us as soon as possible so we can correct the situation immediately. We also encourage customer feed back, so please feel free to contact us regarding any experience you have with Lake City Glass Ltd.

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How long should I wait before getting my vehicle wet after a window replacement?

Rain will not affect the seal, but we do recommend waiting at least 24 hrs in the summer (60 hrs in winter) to use a high-pressure car wash.

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How long does it take to replace my windshield?

It depends on the condition of the vehicle. Some vehicles require addition attention.

Normally 2 Hours to install + 1 Hour drive away time.

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Will Lake City Glass bill my insurance for me?

Yes. We will handle all necessary paperwork and billing directly with your insurance company. We take care of the hassle involved with windshield replacement so you don't have to.

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If I need a door glass, back glass replaced or other autoglass, can you do that?

Yes we sell and service all auto glass parts: Door, Vent, Back, quarter, etc.

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How can I tell if my windshield can be repaired, verses being replaced?

If the damage is the size of a quarter or smaller, it is repairable.

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How do I set up an appointment for a window replacement, if I am using insurance?

Simple call us, we make it easy.

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How long should my vehicle sit after a replacement?

1Hour

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How long will it take to repair my windshield?

To repair a small crack or ding (without replacing the entire windshield) takes about 15 minutes.

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Why do I need a certified technician?

Because the windshield is part of a car's safety system, repair or replacement work should be done by experienced professionals who are familiar with many different types of vehicles and the best techniques/products to use for a particular job.

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What's the difference between glass in a windshield and other window glass?

Auto glass is designed and manufactured for optimum safety in the event of a crash. Your windshield is made of laminated safety glass. The side and rear windows are made of tempered glass. Laminated safety glass is two pieces of glass with a layer of vinyl sandwiched between, so it will stay intact in a collision. Tempered glass has been treated to make it much stronger than other glass of the same thickness. If it breaks, it is designed to shatter into small pieces.

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It's only a small crack. Can I wait to have it repaired?

No. You really shouldn't delay. The windshield is an important structural element of your car. If weakened due to untended damage, it will not provide optimal protection in an accident. Many small chips or surface cracks only affect the outer layer of the windshield, so it can be mended before it gets any worse — and requires more time and money to fix.

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